Legal

Privacy Policy

This Privacy Policy explains what personal information Xclusive180 ("we", "us", "our") collects when you visit xclusive180.com or contact us, how we use it, and the choices you have. We keep it short and only collect what we need to answer you and to work on your project.

1. Who we are

Xclusive180 is a web design and development studio based in Lebanon. We are responsible for the personal information described in this policy. You can reach us at any time:

2. What we collect

Information you give us. When you send the quote form we receive your name, your email address, the service you are interested in, your budget range and the project details you write. If you contact us by email, phone, WhatsApp or Instagram, we receive whatever you choose to share there (for example your name, number and messages).

Information collected automatically. Like every website, our server receives your IP address and basic browser information when you load a page. We use the IP address only briefly to protect the contact form against spam and abuse (for example, limiting how many messages can be sent in a short time). We do not store it with your message and we do not use it to identify you.

What we do not collect. We do not use advertising, analytics or tracking cookies, we do not build profiles of visitors, and we never ask for payment card details on this website.

3. Why we use your information

We will not send you marketing messages unless you ask us to, and we never sell or rent your personal information.

4. Cookies

Visitors to this website receive no cookies from us. The only cookie we use is a strictly necessary, security-protected login cookie for our private admin area, which is set only when the site owner signs in. Our hosting and security provider, Cloudflare, may occasionally set a strictly necessary security cookie to tell real visitors apart from automated attacks; it is not used for advertising or tracking.

5. Services from other companies

We keep the number of outside companies to a minimum. Our fonts and photos are stored on our own website, so your browser does not contact Google or other font and photo services when you visit our pages. The companies involved are:

6. How long we keep it

Quote requests that do not turn into a project are deleted within 24 months. If you become a client, we keep project correspondence and records for as long as we work together and afterwards for as long as the law requires (for example for accounting), and then delete them.

7. How we protect it

Messages are stored in our private storage with our hosting provider and can only be read through a password-protected admin area. They are deleted automatically after 24 months. The website uses security headers, input checks, spam protection and limits on repeated attempts. Once the site is published it is served over an encrypted (HTTPS) connection. No method of transmission or storage is 100% secure, but we take reasonable steps to protect your information.

8. Your rights

You can ask us at any time to see the personal information we hold about you, to correct it, or to delete it. You can also object to how we use it. Just email us at marylynbathani@gmail.com and we will reply within 30 days. Depending on where you live (for example in the European Union), you may also have the right to complain to your local data protection authority.

9. International visitors

We are based in Lebanon. Cloudflare runs a worldwide network, so the website and your messages may be processed and stored in other countries, including the United States and the European Union. By contacting us you understand that your information may be handled outside your own country, always in line with this policy.

10. Children

Our services are meant for businesses and adults. We do not knowingly collect information from children under 16. If you believe a child has sent us their details, contact us and we will delete them.

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it last changed. Important changes will be highlighted on this page.